Shipping Policy
Last Updated: June 2, 2026
At Fainobles™, we understand that receiving your order is an important part of your shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered to ensure transparency and peace of mind.
Our Delivery Approach
At Fainobles™, we focus on bringing modern lighting solutions directly to customers through a streamlined fulfillment network.
By working with trusted manufacturing partners and international distribution centers, we are able to:
• Offer thoughtfully designed lighting products at competitive prices
• Maintain consistent product quality standards
• Reduce unnecessary storage and inventory waste
• Improve operational efficiency throughout the supply chain
This fulfillment model allows us to provide exceptional value while delivering carefully selected lighting products to homes around the world.
1. Order Processing
Every order undergoes verification, quality inspection, and packaging before shipment.
Processing Time
Standard Processing:
2–5 Business Days
Peak Shopping Periods
During holidays, promotional events, or periods of unusually high order volume, processing may require up to:
5–7 Business Days
Orders are processed Monday through Friday, excluding major holidays.
2. Shipping Rates
Standard Shipping
Flat Rate Shipping Fee: $5.99
Shipping fees are calculated per order and displayed during checkout before payment is completed.
Occasionally, promotional events may include free shipping offers, which will be clearly indicated on our website.
3. Estimated Delivery Times
Delivery times vary depending on destination and carrier availability.
| Region | Estimated Delivery Time |
|---|---|
| United States | 8–15 Business Days |
| Canada | 10–16 Business Days |
| United Kingdom | 10–16 Business Days |
| Australia | 10–18 Business Days |
| Europe | 10–18 Business Days |
| Other International Locations | 12–20 Business Days |
Please note that delivery estimates are provided for reference only and are not guaranteed shipping dates.
Factors such as weather conditions, customs inspections, carrier delays, and seasonal demand may affect transit times.
4. Shipment Tracking
Once your package has been dispatched, you will receive a shipping confirmation email containing tracking information.
Please allow:
1–3 Business Days
for tracking updates to become visible after the carrier receives the package.
In some cases, packages may remain in transit while tracking systems update.
5. Customs, Duties & Import Taxes
International shipments may be subject to customs procedures established by the destination country.
Customers are responsible for:
• Import duties
• Customs fees
• VAT or local taxes
• Any additional charges imposed by local authorities
Fainobles™ is not responsible for customs-related delays or fees that may occur after a package enters the destination country.
6. Order Changes & Cancellations
Because we begin processing orders shortly after they are placed, changes must be requested quickly.
If you need to:
• Update your shipping address
• Correct order details
• Request an order cancellation
Please contact us at:
within 12 hours of placing your order.
Once fulfillment has begun, we may be unable to modify or cancel the order.
7. Damaged Deliveries
We take great care in packaging our products, but shipping damage can occasionally occur.
If your order arrives damaged:
- Take clear photos of the damaged item and packaging.
- Contact our support team within 72 hours of delivery.
- Include your order number and photos.
After review, we will work to provide an appropriate solution, which may include a replacement or other resolution.
8. Lost Shipments
If tracking information indicates that your package has been lost during transit, please contact us immediately.
Our support team will investigate with the shipping carrier and, when appropriate, arrange a replacement shipment at no additional cost.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Fainobles™ cannot be held responsible for delays, losses, or delivery issues caused by:
• Incorrect addresses
• Missing apartment numbers
• Incomplete recipient information
• Invalid contact details
Please review all information carefully before submitting your order.
Need Assistance?
If you have any questions regarding shipping, delivery status, or order tracking, our customer support team is here to help.
Fainobles™ Customer Support
Email: service@fainobles.com
Company: Vanguard Lighting Inc.
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Thank You for Choosing Fainobles™
We appreciate your trust and are committed to delivering quality lighting products with reliable service every step of the way.